Store Policy
There are two things that we care about the most—our books and our customers. This is why we make sure that our store policies will be clear and fair, so you will enjoy the best shopping experience and great deals. Scroll down to read more.
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Shipping & Delivery
Because We Care
The shipping is done by Castle of KidBooks. The shipping charges are standard up to 2 kgs of shipment and the charge will be calculated on weight basis beyond 2 kgs. The products are packaged to make sure that there is no damage to the product during transit.
![112D4ED5-DA39-4FEE-B548-AFA7DAF94FB7_edi](https://static.wixstatic.com/media/d9cce1_9c9e62602a2d4d3d993b2e44999ac2e2~mv2.png/v1/fill/w_93,h_93,al_c,q_85,usm_0.66_1.00_0.01,enc_avif,quality_auto/112D4ED5-DA39-4FEE-B548-AFA7DAF94FB7_edi.png)
Refund Policy
How We Do It
If you cancel any order after completing the payment for the product but before We ship, We will charge the stocking fee that is 10% of the value of order. We will make the refund after the deduction is made of the restocking fee that is applicable within 10 working days.
![112D4ED5-DA39-4FEE-B548-AFA7DAF94FB7_edi](https://static.wixstatic.com/media/d9cce1_9c9e62602a2d4d3d993b2e44999ac2e2~mv2.png/v1/fill/w_93,h_93,al_c,q_85,usm_0.66_1.00_0.01,enc_avif,quality_auto/112D4ED5-DA39-4FEE-B548-AFA7DAF94FB7_edi.png)
Return Policy
About Our Policy
'Return' is defined as the action by which the item purchased by You is returned to Castle of KidBooks on the bookchor website. Castle of KidBooks allows only replacement if and only if replacement copy will be available in stock
![112D4ED5-DA39-4FEE-B548-AFA7DAF94FB7_edi](https://static.wixstatic.com/media/d9cce1_9c9e62602a2d4d3d993b2e44999ac2e2~mv2.png/v1/fill/w_93,h_93,al_c,q_85,usm_0.66_1.00_0.01,enc_avif,quality_auto/112D4ED5-DA39-4FEE-B548-AFA7DAF94FB7_edi.png)
Our Privacy Policy
All About Information Security
We at Castle of KidBooks are very particular about the privacy of our customers and our loyalty towards our commitment. The policy discloses the practice by which we gather the necessary information from our customers and members through our website.